TECHNASA

FAQ

Pricing, documentation & compliance.

Quick answers for buyers. Still unsure? Email support@technasalabs.com.

Services & Technical

What are nuclear support systems?+

Technical consultancy and engineering support for authorized nuclear-related industrial applications — including containment, scanning, protective equipment and secure handling. See our Services.

What services are included in scientific packaging?+

Engineered protective packaging and containment solutions for sensitive and high-value materials, from standard and custom-sized boxes to biometric and graphene containment enclosures. Browse them on the Products page.

How is packaging integrity evaluated?+

Through condition assessment and technical evaluation by our laboratory team, checking the packaging's suitability, handling requirements and transport eligibility before dispatch, with engineering documentation provided.

What causes industrial material deterioration?+

Environmental exposure, poor storage conditions, physical handling stress and time can all degrade sensitive materials. Our material stabilization and restoration planning addresses these risks.

What is the purpose of material stabilization?+

To protect materials from further deterioration through environmental protection, preservation and restoration planning, so they stay in a safe, assessable condition.

How are sensitive scientific materials protected during transportation?+

Through secure transportation planning, protective handling, engineered packaging and logistics coordination, plus our 7-step export review. See the Shipping policy.

What is a laboratory technical assessment?+

Materials characterization, condition assessment, technical evaluation and engineering documentation for your materials or equipment. See Laboratory & Technical Assessment.

How can customers request customized packaging?+

Choose a custom-size product or send your dimensions and requirements through Request a Quote. We reply with a formal quotation after technical review.

What documentation is required for technical assessment?+

Your identity and organization details, product or material specifications, intended application and destination. For sensitive items we also need end-user details and any existing licences or authorizations.

How are specialized engineering services priced?+

Services are priced individually by quotation, based on scope, materials, regulatory requirements and logistics. Request a quote to get a figure.

Pricing

Which currencies do you price in?+

All prices are shown in Euros, US Dollars and British Pounds. Euros are the default; switch currency on the Products page.

What is the minimum product price?+

Products start from €15,000. Biometric storage boxes and containment enclosures start from €20,000.

How do the premium scanner subscriptions work?+

Our premium four-unit NEP scanners are supplied on subscription at €450,000, including a 300-scan cartridge. See them on the Products page.

Why do some products say “Price on request”?+

Custom-sized boxes and regulated items are priced individually after a technical and compliance review. Request a quote and we will reply with a formal quotation.

Are shipping, duties and taxes included?+

No. Shipping is calculated by destination, size, weight, packaging, insurance and regulatory needs. Duties and taxes such as VAT or GST follow the agreed commercial terms — see the Shipping policy.

Documentation

What documents will you ask me for?+

We verify your identity, billing details, shipping address, product specifications and destination. For sensitive products we also verify the receiving organization, intended application and final end-user.

Do you provide technical documentation?+

Yes. Our Laboratory & Technical Assessment services include materials characterization, condition assessment, technical evaluation and engineering documentation.

Where can I see my quotes and orders?+

Sign in to the Customer Portal to see your quote status, and tracking details once an eligible shipment is dispatched.

Compliance

What does “Compliance review required” mean?+

The item involves nuclear-industry materials, radiation-related equipment or controlled components. It is sold by quotation only and goes through our 7-step export review before dispatch.

Which countries do you not ship to?+

Shipping is unavailable to Pakistan and to all countries and territories in Africa. Further restrictions apply to sanctioned destinations, parties and prohibited end uses. Full details are in our Shipping policy.

Is there anything you will never ship?+

We will not ship radioactive waste through ordinary commercial channels, uncharacterized or contaminated nuclear-industry materials, controlled nuclear equipment without required authorizations, or products to prohibited end-users or applications.

How are NEP restoration and recovery boxes handled?+

Each order is evaluated individually for material composition, safety classification, regulatory eligibility and transport requirements.

How long do deliveries take?+

Standard, non-regulated products arrive in 3–18 business days from dispatch depending on destination. Regulated and custom items follow an agreed schedule. See the table on the Shipping page.